Feedback, Referrals, Testimonials
Eastman Kodak Company
Economical Mutual Insurance
Mayhew & Associates
Bank, June 1997
Myrna Ain and Nora Seymour have worked closely with our Systems and
Technology executives and with my colleagues in the Royal Learning Network
to help us achieve our culture change and realize our people development
- We consider Myrna
and Nora to be our partners and colleagues, both demonstrate high integrity
and are focused on delivering a system that works.
- Their work with
us has focused on the areas of competency models, competency training,
culture change, constructive styles of leadership behaviour, relationship
management, sales management and now we are exploring career systems.
- All of my colleagues
at Royal Learning Network would recommend their services."
- "The session
of two days was well rounded with respect to the amount and sequence
- "Most participants
felt that the material covered was extremely relevant in that they could
relate it to their past experiences and as well, appreciate the opportunities
of how they could change their ways in the future (self-motivation,
- "The amount
of interaction required of the participants with their co-workers was
also highly appreciated. It provided an opportunity to learn a lot more
about themselves, their responsibilities, their strengths, weaknesses,
- "My team's
focus and confidence level have been raised, and so have results."
- "I ask more
questions of the managers instead of answering everything. When they
make decisions on their own, I always make sure I use positive acceptance
- "I have become
more accountable to myself instead of to others."
- "I take control
of myself and my work and focus less on what others are thinking."
- "I do less
putting off of unpleasant tasks and don't focus as much on external
- "I concentrate
more on having my day-to-day functions fit into my overall goals."
- Dear Myrna:
reaching another milestone in our Leader Within journey, we wanted to
take this opportunity to thank you and Nora for the excellent work you
have done with us, our staff and management teams over the past few
It is hard
to believe that in August of 1999 we started offering the Leader Within
program across our respective IT departments. With us both being new
to the organization, the challenge was large and at times appeared to
be insurmountable. How could we move to a new way of working with each
other? The survey results showed the truth, we were operating with stronger
tendencies towards opposition, avoidance, dependence and convention.
How could we move to our IT department ideal which included an emphasis
on qualities such as encouragement, self-actualization, achievement
and affiliation? Viewing our team assessments now, you would be surprised
at how much we have accomplished in a relatively short period of time.
With your support
and encouragement we have kept the Leader Within concepts and beliefs
alive. Encouraging staff and management to take responsibility and be
open to each other, new ideas and ways of doing things has helped us
move forward in major ways. Our Leadership Impact initiative has further
helped us identify as management teams where we want to go and how we
will get there.
Thank you for giving
us the blueprint we needed to make these major shifts in our departments.
Our staff and management team has the utmost respect for you and the
work you have done with us at IOF. Above all else, thank you for your
continued support, optimism, flexibility and sound advice.
Director, Application Services
Director, Systems Operations
Airlines, May 2000
a change strategy on current, broadly understandable data about where
the corporation is gives an immense boost to direction and action. Michael
O'Brien provides such measurement insight. His reflective information
creates a foundation for moving the leadership agenda forward."
James R. Powers, Ph. D.